I just had to Refresh my Windows 8.1 AIO. I am trying to reinstall True Image 2014. I purchased the program in March and upgraded from a trial.
I am trying to install this on the same computer, but during the setup process it asks for my serial number. When I enter the serial number for the full version, it wants the previous serial number from the trial, which I do not have. I cannot get through the install because it says the serial is for an upgrade on one computer.
How do I get around this? I am installing on the same PC. The 'Refresh' option in Windows 8.1 wiped out all of my installed programs and just kept my files.
I just had to Refresh my Windows 8.1 AIO. I am trying to reinstall True Image 2014. I purchased the program in March and upgraded from a trial. I am trying to install this on the same computer, but during the setup process it asks for my serial number. When I enter the serial number for the full version, it wants the previous serial number from the trial, which I do not have. I cannot get through the install because it says the serial is for an upgrade on one computer.
How do I get around this? I am installing on the same PC.
The 'Refresh' option in Windows 8.1 wiped out all of my installed programs and just kept my files.